Education

Creating a just and learning culture through staff support

A just and learning culture consists of a balance of fairness, justice, learning and taking responsibility for actions. It is not about seeking to blame an individual when care falls short of expectations or goes wrong. A recently published report from NHS Resolution, Being fair, sets out the argument for organisations to adopt a more reflective approach to learning from incidents and supporting staff. Instead of asking ‘who is to blame?’ or ‘what did you do?’, try asking ‘what happened?’ and...

Not strictly true, but does it matter?

As I get older my beliefs get firmer and slightly more ridiculous. For example, I honestly believe that if I met Ed Sheeran we would become lifelong...

Setting up a cat friendly clinic

Despite the increase in popularity of cats as pets, there has not been a similar increase in the amount spent on feline veterinary healthcare. The...

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