A study on veterinary nursing university student email writing
Queeny WH Yuen
Aim:To examine how a cohort of 38 veterinary nursing students responded in their learning of written communication in the form of an email.Methods:Two sets of emails, written ‘before’ and ‘after’ exposure to a series of instructions and learning activities focused on written communication, were evaluated. Scores were awarded to each email based on a checklist of structure and components considered essential for an effective student email. Frequency charts and paired-samples t-test were used to compare the scores of the two sets of emails.Results:Results showed improvements in the after emails. Inclusion and correct presentation increased for six out of the nine components in the checklist. Pair-samples t-test, at level p>0.05, indicated there was no significant difference between the mean scores of the two sets of emails. Results also revealed the use of smartphones and emoticons by the students.Conclusion:Communication skills, including the effective use of emails, should be taught at undergraduate level in veterinary nursing to better prepare graduates for the workplace.
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