veterinary practice management to undergraduate veterinary and veterinary nursing students in the School of Veterinary Science at the University of Bristol, UK
Work motivation has been a popular research subject for many decades and consequently a substantial body of empirical knowledge has been accumulated including some very influential theories, practical...
There are a number of different pricing strategies in operation in veterinary practices in the UK and most practices will use more than one..
Brands first became important in the USA well over a century ago and were a method by which companies selling similar goods could differentiate their own offerings from those of their competitors...
At a fundamental level, the provision of staff training and development has two objectives: staff need to be able to deliver the results managers want; and they must be willing to do so. Appropriate...
Parasuraman et al (1985) conducted studies of the quality of the services provided to clients by a wide range of different service organizations. This research led to the identification of a number...
Researchers have made a number of attempts to identify and classify the causes of workplace conflict, but because there are so many, no one has come up with a definitive list as yet. Wall and...