Project Manager, Mojo Consultancy Ltd, St Albans, UK
One study revealed that between 16–85% of healthcare workers based in various fields experience compassion fatigue (IAAHPC, 2014). More specifically, the results of a survey conducted in the United...
Client satisfaction is critical to the sustainability of a veterinary practice. Satisfaction is defined as meeting or exceeding client expectations by the customer's standards or perception (Ackerman,...
Veterinary professionals have reported having had little training on euthanasia at veterinary school. Comments include:.
One of the authors recently experienced the loss of her elderly and much loved dog. When calling her clinic to cancel her pet's vaccination reminder, she was asked in a brisk tone, ‘and the animal's...