Louise Dale

RVN VTS anaesthesia and analgesia, University Of Liverpool, Senior Surgical Nurse, Small Animal Teaching Hospital, Leahurst School of Veterinary Science, University of Liverpool, Chester High Road, Neston, Wirral CH64 7TE

Conflict prevention and how to make conflict productive

Conflict has been defined as ‘the interaction of interdependent people who perceive incompatibility and the possibility of interference from others as a result of this incompatibility’ (Folger et al,...