Communication

Retrospective review of a Schwartz Rounds service for a veterinary team

In a recent RCVS survey of the veterinary profession, wellbeing scores had declined compared to 2014 and are lower than wellbeing scores from the national wellbeing survey, England, conducted in 2016....

Values conflict resolution

Value conflicts occur when a situation clashes with a person's deeply held moral beliefs and values, such as religious or political views (Harinck and Druckman, 2017). This article uses a range of...

Utilising interpersonal skills to manage challenging client behaviour

Introducing exercises that elevate the activity of the parasympathetic nervous system (PNS) can help counteract SNS domination and reactivate essential physiological functions such as digestion and...

Figure 3. A social media profile is like a stand at a farmer's market — showcasing the practice, fostering interest, providing what people need, and making visitors want to come back.

Developing a social media profile for a veterinary practice

Before developing a presence in social media it is useful to establish a plan to ensure consistency and the best outcome. The practice should be looking to outline ways of building and growing a loyal...

Figure 2. Social media engagement extends far wider than just the few people that are advocates for the business.

Why social media should be part of every practice's toolkit

Social media is a term that most of people are familiar with and often the first thing that comes to mind when thinking of social media is Facebook, and rightly so for Facebook has vastly more users...

Figure 1. Social media can be used to disseminate research or evidence-based practice findings.

Social networking — professional platform or professional pitfall?

When used appropriately, social network sites do provide valuable opportunities to share information and can contain useful educational resources. Regardless of age, gender, religion or profession, a...