Clinical governance: quality improvement and clinical audits in practice

Before looking at the implementation of QI and the use of clinical audits, it is important that we understand what EBM/EBVM is. This way, we can optimise patient care and client interactions, with an...

Becoming a reflective practitioner

The concept of reflection has been around for a very long time, being described by the philosopher Aristotle as far back as the 300s BC (Kraut, 2012). The contemporary discussion about reflection and...

Managing conflict at work: why managers fail

Researchers have made a number of attempts to identify and classify the causes of workplace conflict, but because there are so many, no one has come up with a definitive list as yet. Wall and...