The importance of the team in small animal CPR

The leader is one of the most influential CPR team factors. Leaders require effective delegation, observation and time management skills (Haskey, 2016). Leaders allocate roles to the team, ensuring...

Values conflict resolution

Value conflicts occur when a situation clashes with a person's deeply held moral beliefs and values, such as religious or political views (Harinck and Druckman, 2017). This article uses a range of...

End-of-life support and after-death body care for pets: what pet owners want

An online, anonymous, cross-sectional survey was developed using Qualtrics (Qualtrics, Inc., Provo, UT, USA). The survey was designed, reviewed and tested by the co-investigators, their colleagues and...

The environment, flea products and the need for year round flea control

Fleas are a cause of allergic dermatitis and vectors for a variety of infections including Bartonella henselae (cause of cat scratch disease), Rickettsia felis (cause of spotted fever), Haemoplasma...

Obesity in cats and dogs: simple things you can do

The rising trend of pet obesity is concerning for both veterinary practices and pet owners, affecting the health, longevity and quality of life of cats and dogs. However, there are actions that can be...

Educating clients about raw diets and the associated parasitic risks

All puppies and kittens are infected with Toxocara canis and T. cati respectively, at, or shortly after birth (Overgaauw and Van Knapen, 2013). This occurs through transplacental (puppies) and...

Quality improvement, checklists and systems of work: why do we need them?

Clinical governance is a requirement of the Royal College of Veterinary Surgeons (RCVS) Code of Professional Conduct for veterinary nurses (RCVS 2012). Scally and Donaldson (1998) defined clinical...

A prospective cross-sectional survey of UK-based dog owners to explore canine handling intolerances and owner willingness to disclose these to veterinary professionals

To the authors’ knowledge, this is the first study to examine the owner perspective on factors associated with a dog's intolerance of being handled by veterinary professionals. Thus, the study...

How to conduct an effective patient handover

Start by finding out any existing policies or protocols for transfer of care within your organisation. At this point, you may be unsure exactly what part of the handover process you want to improve,...

Faecal-oral parasite transmission and the veterinary nurse's role in education

Toxocara spp. are a group of intestinal nematodes with species infecting dogs (Toxocara canis) and cats (Toxocara cati), both of which have zoonotic potential. Adult worms lie in the small intestine...

Strategies for managing conflict within a team

Conflict amongst healthcare professionals has been recognised as a significant issue both in the UK within the NHS and globally (McKibben, 2017; ACT Academy 2018; Labrague et al, 2018). Patton (2014)...

Motivating and engaging others: driving practice change

Change is concerned with altering the way we do things or the way we behave. Girotti (2011) suggested that some change is only a matter of perception, while other change can have a dramatic and...

An introduction to effective leadership of teams

Tuckman (1965) proposed a model of team development that is still considered influential today. He suggested that teams move through four stages, namely: forming, storming, norming and performing...

The veterinary nurse's role in parasite control

The ideal VN to communicate with clients is one who is enthusiastic and passionate about parasite control, the education of clients and improving the care of pets (Tottey, 2015). Whether to have one...

How to be a pain management advocate for exotic and zoo animals

The quality of pain management in practices seems to be directly related to veterinary nurses (Shaffran, 2008). The veterinary nurse interacts with the patient more than the veterinarian. They are...